Terms of Service

1. Acceptance of Terms

By accessing or using the Church Gains website, application, and services (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Service. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.

2. Description of Service

Church Gains is an AI-powered analytics platform designed to help churches and nonprofit organizations analyze and gain insights from their Planning Center data. The Service includes the following features:

• Ask Your Data — Natural language query interface that allows you to ask questions about your Planning Center data and receive AI-generated answers
• Snap-to-Import — Form digitization tool that automatically extracts data from physical forms and documents
• AI Weekly Digest — Automated reporting feature that generates weekly summaries of key metrics (coming soon)
• Workflow Creator — Automation tool for building custom workflows with Planning Center (coming soon)

Church Gains integrates with Planning Center via OAuth 2.0 to securely access your organization's data. We are not affiliated with or endorsed by Planning Center, and operate as an independent third-party developer.

3. Account Terms

To create a Church Gains account, you must meet the following requirements:

• You must be at least 18 years of age
• You must be an authorized staff member, leader, or administrator of a church, nonprofit organization, or other eligible group that uses Planning Center
• You must have the authority to grant third-party OAuth access to your organization's Planning Center account
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account
• One account per Planning Center user is permitted. You may not share account credentials or allow multiple individuals to use a single account
• You agree to provide accurate, current, and complete information when creating your account and to keep this information updated
• You are responsible for all activities that occur under your account, whether or not you authorized them

If you become aware of any unauthorized use of your account, you must immediately notify us at legal@churchgains.com.

4. Planning Center Integration

Church Gains integrates with Planning Center to provide analytics and insights based on your organization's data. When you authorize Church Gains to access your Planning Center account, you are granting us permission to read specific types of data as specified in the OAuth consent screen.

Access & Permissions

• We access your Planning Center data only through the specific OAuth scopes you explicitly grant during the authorization process
• You can view and revoke access at any time through your Planning Center account settings. Revocation is immediate
• We do not store Planning Center credentials, passwords, or API keys
• Data is accessed on-demand through the Planning Center API using your authorized OAuth token

Planning Center Relationship

• Church Gains is not affiliated with Planning Center, Inc. We are an independent third-party developer
• Your use of Planning Center is governed by Planning Center's own terms of service and privacy policy
• Data accuracy and availability depend on the accuracy and availability of your Planning Center account. We are not responsible for errors or omissions in your Planning Center data
• Planning Center may change their API, features, or terms at any time. We will make commercially reasonable efforts to maintain compatibility, but cannot guarantee uninterrupted service if Planning Center makes breaking changes

5. AI-Generated Content Disclaimer

Church Gains uses artificial intelligence to generate responses, insights, and reports. You acknowledge and agree to the following regarding AI-generated content:

Accuracy & Reliability

• AI-generated responses may contain errors, inaccuracies, omissions, or hallucinations, even when the underlying data is correct
• We do not guarantee that AI-generated content is accurate, complete, reliable, current, or fit for any particular purpose
• You are solely responsible for verifying any information obtained through the Service before relying on it or acting upon it

Not a Substitute for Professional Judgment

• AI-generated insights should not be used as a substitute for pastoral judgment, professional advice, or consultation with qualified professionals
• For decisions with significant consequences, you should consult with qualified advisors, including pastors, professionals, or consultants as appropriate
• We assume no responsibility for decisions made based on AI-generated content

No Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI-GENERATED CONTENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.

6. Acceptable Use

You agree that you will not use the Service for any purpose that is unlawful, violates these Terms, or infringes upon the rights of any other person. Specifically, you agree NOT to:

• Use the Service to discriminate against, harass, or harm individuals or groups based on protected characteristics including but not limited to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, or veteran status
• Upload, post, or transmit any content that is unlawful, defamatory, obscene, or otherwise violates applicable law
• Attempt to reverse-engineer, decompose, disassemble, or otherwise discover the underlying algorithms, code, models, or methodologies of our AI systems
• Share, sell, or otherwise distribute your account credentials or allow unauthorized persons to access the Service through your account
• Use the Service to make automated, algorithmic, or AI-based decisions that have legal or significant effects on individuals without providing for meaningful human review and the opportunity for individuals to object
• Scrape, export, or bulk-download data through the Service in a manner not authorized by your subscription plan
• Use the Service for any purpose other than the administration, analytics, and management of your church or nonprofit organization
• Interfere with, disrupt, or place an unreasonable load on the Service or our servers
• Attempt to gain unauthorized access to any portion of the Service, user accounts, or our systems

We reserve the right to terminate your account and access to the Service if we determine that you have violated these Acceptable Use provisions.

7. Data Ownership

Your Data

• All data from your Planning Center account (“Your Data”) remains the exclusive property of your church or organization
• Church Gains claims no ownership over Your Data
• We retain a limited, non-exclusive license to process Your Data solely for the purpose of providing the Service to you

AI-Generated Content

• Reports, insights, responses, and other content generated by our AI systems based on Your Data are provided to you under a royalty-free license for your internal use
• You may use, modify, and distribute AI-generated content internally within your organization
• You may not republish or distribute AI-generated content to third parties for commercial purposes without our consent

Our Intellectual Property

• The Church Gains service, platform, software, features, functionality, design, graphics, and underlying technology are owned by ChurchGains LLC (a DBA of Gaines Pro Holdings LLC - Series Church Gains) and protected by copyright and other intellectual property laws
• You receive a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms

8. Subscription & Billing

Subscription Plans

Church Gains is offered under the following subscription plans:

• Starter — $29 per month
• Growth — $59 per month
• Large Church — $99 per month

Pricing is subject to change with a minimum of thirty (30) days advance notice via email to your registered account email address.

Billing Terms

• Subscriptions are billed monthly or annually, as you select during signup
• Billing occurs automatically on your subscription renewal date
• We process payments via Stripe and require a valid payment method on file
• You authorize us to charge your payment method for the subscription fee on a recurring basis until you cancel
• If a payment fails, we will attempt to retry the charge. If payment ultimately fails, we may suspend access to the Service

Free Trials

We may offer free trial periods. If you accept a free trial offer, the following terms apply:

• A valid payment method must be on file to activate a trial
• At the end of the trial period, your account will be automatically converted to a paid subscription
• You may cancel the trial at any time, but charges will begin at the end of the trial period if you do not cancel
• Partial months are not refunded

Refund Policy

• Subscriptions are generally non-refundable
• Refunds for partial months of service are not available
• For our full Cancellation Policy and refund details, please see our Cancellation Policy at churchgains.com/cancellation
• In limited circumstances, we may issue a refund at our sole discretion

9. Intellectual Property

• The Church Gains name, logo, service marks, and trademarks are the exclusive property of ChurchGains LLC or its licensors
• You may not use our name, logo, or branding in any context without our prior written consent
• The Church Gains software, platform, features, and underlying technology are protected by copyright and other intellectual property laws
• Except as expressly granted in these Terms, you are granted no license or rights in any Church Gains intellectual property
• You may not license, sell, transfer, assign, or otherwise convey your license rights to any third party

10. Service Availability & Modifications

Availability

• Church Gains is provided on an “as-available” basis
• While we aim for high availability and reliability, we do not guarantee uninterrupted service or that the Service will be free from errors or interruptions
• Service interruptions may occur due to maintenance, updates, API outages, hosting provider issues, or events beyond our control
• We will make reasonable efforts to provide advance notice of planned maintenance via email or in-app notifications

Modifications

• We reserve the right to modify, enhance, suspend, or discontinue any feature, functionality, or aspect of the Service at any time
• We will provide notice of material changes when feasible, but in some cases changes may be made immediately for security or functionality reasons
• Beta features (marked as “beta”, “experimental”, or “coming soon”) are subject to change or removal at any time without notice
• Your continued use of the Service following any modifications constitutes your acceptance of those changes

11. Limitation of Liability

Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHURCH GAINS' TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS, LOSSES, OR DAMAGES (WHETHER IN CONTRACT, TORT, OR OTHERWISE) SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO CHURCH GAINS UNDER YOUR SUBSCRIPTION AGREEMENT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM. IF YOU HAVE PAID NOTHING, LIABILITY IS LIMITED TO ONE HUNDRED DOLLARS ($100).

Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CHURCH GAINS, ITS OWNER, OR REPRESENTATIVES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS, LOSS OF USE, COST OF SUBSTITUTE SERVICES, OR ANY OTHER INDIRECT OR CONSEQUENTIAL DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Limitations Regarding AI-Generated Content

• We have no liability for any decisions made based on AI-generated content provided by the Service
• We have no liability for any errors, inaccuracies, or omissions in AI-generated responses or reports
• We have no liability for the completeness, timeliness, or reliability of insights provided by our AI systems

Limitations Regarding Planning Center

• We have no liability for Planning Center API outages, service interruptions, or changes to the Planning Center API
• We have no liability for errors, inaccuracies, or issues with your Planning Center data
• We have no liability for Planning Center's actions or policies

12. Indemnification

You agree to indemnify, defend, and hold harmless Church Gains, its owner, and representatives from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of or access to the Church Gains Service
• Your violation of these Terms of Service
• Your violation of any applicable law or regulation
• Your church or organization's data practices, data handling, or use of data
• Any claim that Your Data or content uploaded to the Service infringes any third-party intellectual property rights
• Your use of AI-generated content or decisions made based on such content

This indemnification obligation applies regardless of whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory.

13. Termination

Termination for Convenience

• You may terminate your Church Gains subscription at any time with thirty (30) days written notice to legal@churchgains.com
• We may terminate your subscription with thirty (30) days written notice via email for any reason or no reason
• Upon the effective date of termination, your access to the Service will be revoked

Termination for Cause

• We may terminate your subscription immediately, without notice, if you materially breach these Terms and fail to cure the breach within ten (10) days of written notice
• We may terminate immediately for violations of our Acceptable Use policy, including but not limited to illegal activity, harassment, or discrimination
• We may terminate immediately if you use the Service in a manner that adversely affects the security, performance, or stability of our systems

Effects of Termination

• Upon termination, your access to the Service and Your Data will be revoked
• We will handle Your Data in accordance with our Privacy Policy and applicable data retention standards
• Sections of these Terms that should survive termination include: Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution
• Termination does not relieve you of any payment obligations accrued before the termination date

14. Dispute Resolution

Good Faith Negotiation

Before initiating any legal proceedings, you and Church Gains agree to attempt to resolve any dispute through good faith negotiation for a period of thirty (30) days. During this period, both parties agree to work in good faith to reach a mutually satisfactory resolution.

Binding Arbitration

If good faith negotiation fails to resolve the dispute within thirty (30) days, any dispute, claim, or controversy arising out of or related to these Terms or the Service shall be settled by binding arbitration administered by JAMS (Judicial Arbitration and Mediation Services) in accordance with the Delaware Arbitration Act.

• The arbitration shall take place in Wilmington, Delaware, or remotely via videoconference as mutually agreed
• Each party shall bear its own costs of arbitration, with costs of the arbitrator and administrative charges split equally
• The arbitrator shall apply the substantive law applicable to the claims asserted
• The arbitrator may award any relief that would be available in court under applicable law

Class Action Waiver

YOU AND CHURCH GAINS AGREE THAT ANY ARBITRATION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. NEITHER PARTY SHALL HAVE THE RIGHT TO BRING A CLASS ACTION OR CLASS ARBITRATION AGAINST THE OTHER. CLAIMS OF MULTIPLE PERSONS MAY NOT BE ARBITRATED TOGETHER.

Small Claims Court Exception

Notwithstanding the foregoing, either party may bring an action in small claims court if the claim is within the jurisdiction and monetary limits of that court.

15. Governing Law

These Terms of Service and any disputes or claims arising out of or related to the Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

16. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you via email to your registered account email address or by posting a notice on the Church Gains website. The notice will specify the effective date of the changes.

Your continued use of the Church Gains Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not accept the changes, you may discontinue use of the Service and request cancellation of your account.

17. Contact Information

If you have questions about these Terms of Service, your account, or the Church Gains Service, please contact us at:

Email: legal@churchgains.com

Company: ChurchGains LLC

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Church Gains regarding the Service and supersede all prior negotiations, representations, and agreements, whether written or oral.

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

Last updated: May 1, 2026